We don't take orders... We make orders!
While we go to market as a buyer's agency supporting the distributors within the lighting channel, it is always our goal to add value to all parties with whom we work.
- We limit ourselves to a maximum of 10 lines. We keep enough to solve all challenges without diluting our linecard.
- We do not sign territory agreements. We only look to receive commission for the projects we specify.
- We can't be paid if you're not paid. We track distributor payments - if they're late, we'll be helping with collections.
Here's what you can expect when you choose us
Transparent Operations
We are dedicated to openness and honesty in every aspect of our business. We don't hide behind complex jargon or obscure practices. Our commitment to transparency means you can trust that our interactions, from pricing to communication, are straightforward and clear.
Clear Communication
Effective communication is key to providing excellent service. We actively engage with our partners to ensure their needs are understood and met. Our partner support team is readily available to address any questions or concerns, and we keep you informed throughout your experience with us.
Quality Assurance
We take pride in the quality of our products and services. Our team works tirelessly to ensure that you receive the best, whether it's in the form of high-quality products, expert services, or prompt support. We consistently strive for excellence in everything we do.
Customer-Centric Approach
We put our customers at the center of our operations, and we know distributors are our customer. Their satisfaction is our primary goal. We go the extra mile to tailor our services to their specific needs, offering customized solutions and a personalized experience.
Ethical Practices
We adhere to the highest ethical standards in our industry. We are committed to conducting business responsibly, treating our employees, partners, and customers with respect, and contributing positively to our community and the environment.
Continuous Improvement
We do not rest on our laurels. We continuously assess and improve our processes, products, and services. We actively seek feedback from our partners and use it to refine and enhance our offerings.
Reliability and Consistency
You can rely on us to consistently provide top-notch service. We understand that predictability and reliability are essential in building trust, and we make sure that every interaction with our company is a reliable and positive one.
Accessible Feedback
We encourage and value feedback from our partners. Your input is invaluable in helping us grow and adapt to your evolving needs. We actively listen to your suggestions and make necessary adjustments to ensure we are always on the right track.
Accountability
When we make a commitment, we stand by it. We take ownership of our actions and decisions, ensuring that we are accountable for delivering on our promises.
In a world where trust and quality service are paramount, we are dedicated to upholding these values and consistently providing our customers with the transparency and quality they deserve. Your satisfaction is our ultimate goal, and we work tirelessly to exceed your expectations.